1.1 Customers can return the products within the same day from the purchase date; only if the defective product is delivered. A Customer can return the products if:
a) Product does not meet user’s expectation.
b) Product found broken, unwrapped or used.
c) Have confusion about the product quality and quantity.
d) Received in an unhealthy/ unexpected condition.
e) Finds product unusable.
1.2 A customer may return any unopened or defective up to 15% and less, item within 6 days of receiving the item. But following products may not be eligible for return or replacement:
a) Damages due to misuse of product.
b) Incidental damage due to malfunctioning of product.
c) Any consumable item which has been used.
d) Products with tampered or missing serial/UPC numbers .
e) Product with missing original tags, user manual, warranty cards, freebies and/or accessories.
vorosashop.com has all the rights to decide to give return or refund for any kind of request.